Samsung – boosting its relationship with retailers

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Founded in 1969, Samsung is globally recognised as a leading consumer electronic brand today. In the last two years, the company has tackled the challenges of the COVID-19 pandemic head-on, utilising Hatch solutions to boost its omnichannel strategy while improving its relationship with retailers. 

Download the full case study.

At a time of significant industry upheaval, Hatch solutions helped Samsung to align their D2C, online retail, and local stores, all of which sustained its overall omnichannel strategy. Samsung’s rollout of Where to Buy Online and Where to Buy Local solutions in 50 countries boosted their customer-first approach and offered the company key insights to engage with its retailers. 

Implementation of Hatch’s Where to Buy Technology

Nowadays, with so many brands questioning which channels are the future of business, Samsung demonstrates the true value of the omnichannel experience. We’ve created a case study highlighting the key challenges and successes experienced by Samsung in its implementation of Hatch solutions. 

Key case study insights:

  • How Hatch solutions helped align Samsung’s online and local channels 
  • The advantages of using Hatch insights to build relationships with retailers 
  • How Samsung minimised the impact of COVID-19 lockdowns on its performance 
  • The significance of Samsung marketing to the company’s overall growth.

To learn more about the secrets to Samsung’s success and results download the full case study below and discover how Hatch solutions can improve your own campaign results. 

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