Hatch B.V. Cookie Policy

Last Revised: 15 September 2018

This Cookie Policy describes the different types of cookies and similar technologies that may be applied on gethatch.com (“Website”) of Hatch B.V. and or its subsidiaries (“Hatch”, “we” or “us”). We may change this Cookie Policy at any time. Please take a look at the “LAST REVISED” legend at the top of this page to see when this Cookie Policy was last revised. 

Any changes in this Cookie Policy will become effective when we make the revised Cookie Policy available on or through the Website. If you have any further queries, please contact us via info@gethatch.com.

Please read this Privacy Statement carefully so that you understand how we collect and use your personal data.

1. What is a cookie

Cookies are a standard feature of websites that allow us to store small amounts of data on your computer, phone or tablet about your visit to the Website. Cookies help us to learn which areas of the Website are useful and which areas need improvement. The information stored in a cookie may be used during your next visit. If you continue to browse our Website after the cookie alert, you accept the use of cookies. You can change your cookie settings. For further information see below “How do I manage cookies?”.

2. What cookies do we use?

Below we list the different types of cookies that may be used on the Website. To the extent any personal data is collected through cookies, the applies and complements this Cookie Policy.

2.1 Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Cookies used:

  • _gid (Expires: 24 hours)
    Google Analytics cookie. Used to distinguish users.

  • _gat (Expires: 1 minute)
    Google Analytics cookie. Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_

  • __cfduid (Expires: 5 years)
    Cookie assoiated with sites using CloudFlare, used to speed up page load times and identify trusted web traffic. It is used to override any security restrictions based on the IP address the visitor is coming from. It does not contain any user identification information/Personal Data.

  • Google NID (Expires: 6 months)
    The NID cookie contains a unique ID Google uses to remember your preferences and other information, such as your preferred language (e.g. English), how many search results you wish to have shown per page (e.g. 10 or 20), and whether or not you wish to have Google’s SafeSearch filter turned on.

  • Hubspotutk (Expires: 10 years)
    This cookie is used for to keep track of a visitor’s identity. This cookie is passed to HubSpot on form submission and used when de-duplicating contacts.

  • _hjIncludedInSample (Expires: 1 year)
    Hotjar cookie. This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels.

2.2 Analytics Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Cookies used:

  • _ga (Expires: 2 years)
    Google Analytics cookie. Used to distinguish users.
  • __hstc (Expires: 2 years)
    The main cookie for tracking visitors. It contains the domain, utk (see below), initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).
  • __hssc (Expires: 30 min)
    This cookie keeps track of sessions. This is used to determine if we should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp.
  • __hssrc (Expires: None. Session cookie)
    Whenever HubSpot changes the session cookie, this cookie is also set. We set it to 1 and use it to determine if the visitor has restarted their browser. If this cookie does not exist when we manage cookies, we assume it is a new session.
  • messagesUtk (Expires: None)
    This cookie is used to recognize visitors who chat with you via the messages tool. If the visitor leaves your site before they’re added as a contact, they will have this cookie associated with their browser. If you have a history of chatting with a visitor and they return to your site later in the same cookied browser, the messages tool will load your conversation history with that visitor.

3. How do you manage cookies?

You can change your cookie settings by clicking on the Cookie Settings button in the footer. In addition to the options provided above, you may refuse or accept cookies from the Website at any time by activating settings on your browser. Information about the procedure to follow in order to enable or disable cookies can be found on your Internet browser provider’s website via your help screen. You may wish to refer to http://www.allaboutcookies.org/manage-cookies/index.html for information on commonly used browsers. Please be aware that if cookies are disabled, not all features of the Website may operate as intended.

If you want to clear all cookies left behind by the websites you have visited, there are software programs you can download that clean out tracking cookies.

4. Other technologies similar to cookies

In order to be able to offer you content that we believe may interest you based on your activity on the Website, and for fraud prevention and authentication purposes, we may also use other technologies that are similar to cookies. For example, we may gather device attributes and combine information collected by most browsers or automatically through your device to create a unique ID that identifies your browser or device to us with reasonable certainty. In this context we may collect, use and combine the following information

  • Number of visits;
  • Last visit;
  • First visit;
  • External IP address
  • Internal IP address
  • Screen resolution
  • Geolocation (latitude/longitude based on IP address)
  • Device performance benchmark
  • Device bandwidth benchmark
  • Device user-agent (browser type, version)
  • Device capabilities (modernizer string, tells browser capabilities)
  • Device operating system
  • Device plugins installed
  • Browser language
  • Flash enabled or disabled
  • Device time on file
  • Keywords used if coming from search engine
  • Pages visited
  • Length of visit
  • Referral page
  • Mouse cursor position
  • Mouse clicks
  • Page scroll position.

4.1 We use this information:

  • To learn about your interests and interactions based on content viewed on our Website (for example, how often you visit our Website and what content you view or click on);
  • For fraud prevention and authentication purposes.


We may also use beacons, pixel tags, or Java scripts. These enable us to remember you and serve personalized content or offers to you when you return to our Website. Note that to the extent the above-mentioned information collected through such technologies constitutes personal information, then our Privacy Policy applies to such processing. We may share this information with our third- party service providers and as permitted by our Privacy Statement.

If you have any questions about our Cookie Policy, please contact us at info@gethatch.com, or please read our complete Privacy Statement.

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